Why follow-up care after an emergency room visit matters

Why follow-up care after an emergency room visit matters

Readjusting to home life after a visit to the emergency room can be difficult, and for older adults it even comes with added health risks. That’s why approximately one in four older adults who are discharged from the ER return within 30 days.

But an Advocate Aurora Research Institute study found that return trips to the ER are less likely for people who follow up their visit with the recommended outpatient care.

“New geriatric ER standards changed the referrals process for the better, moving from ER caregivers providing passive recommendations for outpatient care to actively facilitating outpatient care appointments as patients leave the ER,” says Aaron Malsch, a senior services program manager for Aurora Health Care and co-author of the article. “The next challenge is ensuring that older patients actually attend their prescribed outpatient visits following an ER visit.”

The researchers found that among older patients who were discharged from the ER and received a referral for outpatient care but did not follow up with that care, 3.6% returned to the ER within 72 hours and 20% returned within 30 days. In contrast, among those who were referred to and attended outpatient care following an ER visit, 2.5% returned to the ER within 72 hours and 16.5% returned within 30 days.

Notably, researchers found that 17% of adults ages 65 and older who were discharged from the ER received a referral to outpatient care, and only 48.4% of those patients attended the follow-up appointment.

“Because return trips to the ER often result in hospital admission and more intensive treatment, our study’s findings serve as a reminder for older patients who visit the ER to take follow-up care seriously and also for health systems to address barriers to older adult follow-up care,” says Michelle Simpson, a research scientist for Advocate Aurora Research Institute and lead author of the article.

Learn more about clinical trials and research at Advocate Aurora Research Institute.

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Comments

One Comment

  1. In my case, the initial ED visit was followed by a 2nd ED visit for the same reason, but with reoccurring and progressively worse symptoms, a week later. In all likelihood, the 2nd visit could have been avoided had a referral appointment for follow up care been available within a couple of days of the initial visit vs. a week and a half later. It was only the eventual follow up care that prevented a 3rd ED visit.

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About the Author

Nick Bullock
Nick Bullock

Nick Bullock, health enews contributor, is a scientific writer and editor for Advocate Health Care and Aurora Health Care. He is a former newspaper reporter and magazine editor with a background in science and research reporting. When he’s not writing about the latest health care research, Nick is usually hiking through Wisconsin state parks, reading sci-fi novels or historical nonfiction, trying new recipes, agonizing over Minnesota sports franchises and playing games with his family.